No Refund Policy

HopeOF Official Policy

Important: Strict No-Refund Policy. All credit purchases are final.

1. Final Sale Agreement

HopeOF provides instant digital products. Once credits are purchased and added to your account, the transaction is considered complete and non-refundable under any circumstances. We do not offer cash refunds or credit reversals.

2. Service Evaluation

We provide complimentary trial credits to allow users to evaluate the document quality and tool functionality before making a purchase. It is the user's responsibility to ensure the service meets their needs before buying credits.

3. Billing Support

If you encounter a double-charge or a technical error where credits were not applied despite a successful payment, please contact our support team. We will resolve the technical discrepancy by manually applying the missing credits.

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